Privacy Policy

We may collect the following categories of personal information:

• Full name
• Email address
• Phone number
• Country of residence
• Booking information
• Travel dates
• Payment-related information (processed securely by third-party payment providers)
• IP address
• Browser and device information
• Cookies and similar technologies

We use your information to:

• Process booking requests
• Provide ski lessons, guiding, and related services
• Respond to inquiries
• Manage customer relationships
• Issue invoices and confirmations
• Improve our website and services
• Ensure website security
• Comply with legal obligations

When you submit information through our contact forms, we collect the information you voluntarily provide to respond to your inquiry and provide customer support.

When you book one of our services, we process the personal information necessary to organize and deliver your experience.

This may include:

• Participant information
• Preferred ski resort
• Dates
• Accommodation details (where applicable)
• Special requests

Payments are processed securely through trusted third-party payment providers.

Winter Ski Chile does not store complete credit card information on its own servers.

Please refer to the privacy policy of your chosen payment provider for additional information.

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Improve user experience
• Analyze website traffic
• Measure marketing performance

You can control or disable cookies through your browser settings.

We may use third-party services such as:

• Google Analytics
• Google Tag Manager
• Meta (Facebook) Pixel

These services help us understand how visitors use our website and improve our marketing efforts. These providers may process information outside Chile in accordance with their own privacy policies.

Our website may contain links to our social media channels, including:

• Facebook
• Instagram
• WhatsApp

When you visit these platforms, their own privacy policies apply.

Our hosting provider automatically records certain technical information, including:

• IP address
• Browser type
• Operating system
• Date and time of access
• Referring website
• Pages visited

These logs are used solely for security, troubleshooting, and system administration.

We retain personal information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

As an international tourism company based in Chile, your personal information may be processed or transferred across international borders.

Where required, we take appropriate safeguards to protect your information.

Depending on your country of residence and applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request a copy of your data

To exercise these rights, please contact: info@winterskichile.com

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

Our services are not directed to children under the age of 13 without the involvement of a parent or legal guardian.

If we become aware that we have collected personal information from a child without appropriate consent where required, we will delete it promptly.

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated revision date.

If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact: